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welcome to market dialer

Market Dialer is the most robust, feature-rich, and innovative predictive dialer on the market today.  Built on the latest technologies, this cutting-edge call center solution combines sophisticated VoIP predictive dialing capabilities with a comprehensive lead management system.  So, call centers of all sizes can achieve immediate value – operating more efficiently and cost-effectively, while boosting sales, market share, and profits. 

Our predictive dialer software leverages a unique adaptive dialing algorithm.  The more the dialer system is used, the smarter – and better at predicting agent availability – it becomes. 

And because it’s a hosted call center solution, Market Dialer offers fast, low-cost deployment – with complete set up taking as little as a few hours.  So you can realize instant results and rapid ROI, with no technical expertise or resources required.  Additionally, agents need nothing more than an Internet-enabled PC and a headset to use our predictive dialing software, making it the perfect solution for virtual or distributed call centers.   

key benefits

Our hosted predictive dialer system offers a full suite of tools that empower call centers to:

  • Increase the number of calls dialed by as much as 400%
  • Maximize agent talk time
  • Dramatically improve lead conversion and close rates
  • Facilitate compliance with DNC and other regulations
  • Achieve complete visibility into lead activity history & status
  • Get up and running quickly
  • Realize fast and significant ROI


Key features

Our scalable Web hosted call center solution offers advanced predictive dialing and contact management functionality, including:

  • Fully automated outbound dialing
  • Flexible call handling/call blending options
  • End-to-end lead tracking
  • Intuitive agent and administrator interfaces
  • Integrated call recording
  • Performance management
  • Dynamic recyclying and redialing of all calls

MARKET DIALER IS BEST USED FOR

The Market Dialer predictive dialing system is a flexible call center solution that can dramatically improve the widest range of outbound phone initiatives, such as:

  • Appointment setting
  • Cold calling
  • Nurturing of “hot” leads
  • Phone-based sales
  • Satisfaction surveys
  • Market research
  • And much, much more!

market dialer is best for

Predictive dialers can deliver significant benefits to companies of all types and sizes.  Even organizations that make as few as 50 calls a day can achieve tremendous advantages through the use of predictive dialing software.  Our clients span all industries, including:

  • Banking, finance, and insurance
  • Telemarketing/call center outsourcing services
  • Telecommunications
  • Healthcare and medical services
  • Retail
  • And more!